As a natural optimist, I find value in pausing to observe and appreciate the beauty in everyday moments.
I am a seasoned Experience Design Manager who brings a unique blend of empathy, strategic thinking, and collaborative leadership to transform complex customer journeys into meaningful experiences. My approach is rooted in deep listening and human-centered design, allowing me to bridge diverse perspectives across cross-functional teams and translate customer needs into actionable solutions.
I thrive in dynamic environments where I can mentor others, facilitate productive workshops, and foster innovation through inclusive collaboration. As a natural optimist, I find value in pausing to observe and appreciate the beauty in everyday moments, bringing this positive perspective to my work in building exceptional customer experiences that create lasting connections between people and technology.
